"To get to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends on the quality of conversations. Everything happens through conversations." - Judith E. Glaser

Conversational Consulting

Change is about shifting strategy - and culture is what drives strategy. Yet traditional consulting engagements focusing on changing culture often failed to hit the mark.


Conversational Coaching

In the new business environment, results are achieved not through command, authority and control, but by facilitating the highest and best contributions of people throughout the organization.


Conversational Makeovers

Clients often ask us to diagnose WHY their culture is not achieving it’s potential, or why there are silos and competition rather than collaboration. Twenty-five years ago, we invented this pioneering and innovative technology to address this challenge - it’s called Conversational Makeovers.

Our Global Reach

Key Publications in Conversational Intelligence

Withdrawing at Work: Why You Do it, and One Way to Cope

“That’s not what I meant.”

If you’ve ever had that thought in the workplace, you’ve likely considered two choices: To clarify the situation or hold your tongue. Those who hold their tongues often do so out of habit to protect themselves, a pattern that develops when work culture drives staffers to feel belittled, embarrassed or devalued. In an instant, a smart, accomplished person – even an outspoken person -- can suddenly find themselves withdrawing. Without meaning to or even knowing about it, acompany loses the voice of a valued member.


Conversational Intelligence

Judith E. Glaser's award winning book is now available globally in several different languages.

See What’s New about C-IQ

Spanning across countless borders, continents, languages and cultures.

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Conversational Intelligence Videos

CBS This Morning

Your Brain is Addicted to Being Right

Fran Tarkenton & CIQ (4)

CreatingWE and DNA of Leadership

"Judith Glaser will undoubtedly energize, empower and inspire your organization." - Linda Sawyer, CEO, Deutsch, Inc.

Watch Video

CN8: What to do When Your Boss Yells

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